Frequently Asked Questions

Everything you need to know about your DrunkDeer gear.

What is Magnetic Switch technology?

DrunkDeer utilizes Hall Effect magnetic switches, allowing users to customize the actuation point of every key for faster response times and a personalized typing experience.

How long does shipping take?

Standard domestic shipping typically takes 3-7 business days, while international orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a return authorization.

Does my keyboard come with a warranty?

Yes, all DrunkDeer keyboards are covered by a 1-year limited hardware warranty that protects against manufacturing defects.

How do I update the firmware on my device?

You can download the latest firmware and configuration software directly from our official website's 'Drivers' section to ensure peak performance.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.