Returns & Exchanges

At DrunkDeer, we stand by the quality of our high-performance peripherals and offer a 30-day window for returns or exchanges on all hardware. If your gaming experience isn't elevated by our technology, we are committed to making it right with a straightforward refund process.

1

Initiate Your Request

Contact our support team via the official portal with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the device back in its original packaging, ensuring all accessories, cables, and documentation are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing